Sales

Parts Incorporated Africa, the warehousing and distribution arm of the Group, sells branded, guaranteed quality parts at competitive prices to its nationwide preferred customer base.

Operating primarily out of 9 locations situated in all the major metropolitan centres throughout South Africa, Parts Incorporated Africa has the necessary footprint to exceed our stated delivery promise. Each of the 9 locations is a self-standing customer focused operation, each with a sales team consisting of internal tele-salesmen and external sales representatives. Employing more than 300 dedicated sales people, the Group has ensured that the necessary expertise is on hand to assist the varying customer groups serviced.

The Group has 461 franchisees specifically targeting the service and retail spares markets. Dedicated regional franchise managers are employed to focus on the needs of these franchisees.

The Export division

Operating out of Johannesburg, the export division services not only franchisees in neighbouring countries, but also a select number of independent customers throughout the continent of Africa. Channel management is critical to the success of selling a wide range of product to a diverse customer base. Successful channel management has enabled the Group to successfully grow a number of niche businesses satisfying both our valued customers and suppliers.